Privacy Policy
Last updated: July 2026
Chitwood & Chitwood (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit chitwoods.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
We collect information in two ways:
- Information you provide. When you complete a contact or inquiry form on the Site, we collect the information you submit, typically your name, email address, and the contents of your message.
- Information collected automatically. Like most websites, we automatically collect certain technical information when you browse, such as your IP address, browser type, device information, pages visited, and referring pages. This is gathered through cookies and similar technologies used by our analytics provider (see below).
How We Use Your Information
- To respond to your inquiries and provide the services you request;
- To operate, maintain, and improve the Site and our services;
- To understand how visitors use the Site through aggregated analytics; and
- To comply with legal obligations and protect our rights.
Cookies and Tracking
The Site uses cookies and similar technologies to function properly and to help us understand site usage. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.
Third-Party Services
We use trusted third-party services that may collect or process information on our behalf. These include:
- Google Analytics: website analytics. See Google’s Privacy Policy. You may opt out using the Google Analytics Opt-out Browser Add-on.
- Google Maps: embedded maps on our contact page, subject to Google’s Privacy Policy.
- Form processing (Basin): submissions from our contact forms are delivered to us through a secure form-handling service.
These providers process information under their own privacy policies. We do not sell your personal information.
How We Share Information
We do not sell or rent your personal information. We may share information (a) with service providers who help us operate the Site and our business, (b) when required by law or to respond to legal process, and (c) to protect the rights, property, or safety of Chitwood & Chitwood, our clients, or others.
Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices
You may request access to, correction of, or deletion of the personal information you have provided to us by contacting us using the details below. You may also opt out of analytics cookies as described above.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Chitwood & Chitwood
5746 Marlin Road, Suite 500
Chattanooga, TN 37411
Phone: (800) 225-5849
Email: info@chitwoods.com